We, at SOBETRONIC, stand behind everything we sell. If, for whatever reason, you are dissatisﬁed with your purchase, you can return it to us within 15 days of your purchase date subject to conditions below.
If the following conditions are not met, SOBETRONIC reserves the right to refuse the return or to charge a restocking fee of no less than 15%.
All returned or exchanged items must be in brand new condition, in their original box, and must include all packing material, blank warranty cards, manuals, and all accessories.
Merchandise missing the original Universal Product Code (UPC) cannot be returned.
SOBETRONIC is not responsible for personal data or items left in returned merchandise.
SOBETRONIC is not responsible for any consequential or incidental damage resulting from the sale or use of any merchandise bought from us. We are only responsible for the monetary value of the merchandise.
If you are not satisﬁed with your purchase, we will pay for the return shipping (only domestic orders). All international returns are the buyer’s responsibility.
For more information, please contact our customer care team.
“If you wish to return an item purchased, please contact our customer care team during the hours of 8:30 am to 5:30 pm EST Monday to Friday.
All returns must have a Return Merchandise Authorization (RMA) number. To request an RMA, you must contact our customer care team.
Your RMA number is valid for 14 days.
Return Address and contact information:
930 Washinton Ave, Floor 3